warranty/care/privacy policy

WARRANTY

tarin thomas takes great care to provide quality merchandise. We accept repairs to our items for up to 90 days from date of purchase at no cost to the purchaser.  Each repair is subject to a case by case review by tarin thomas. After this period we can complete repairs for a fee. Please contact tarin thomas, at kylie@tarinthomas.com, to present your concern so that we can address each concern individually. No warranty will be provided for an item that has not be handled and treated correctly. The purchaser is responsible for shipping in to tarin thomas and for the return to them as well. 

CARE

tarin thomas provides sterling silver, gold filled and gold plated items.

All jewelry is delicate and requires special care.  Do not wash hands, apply lotions, and avoid jewelry from getting wet while wearing your tt pieces.

Sterling Silver, can be cleaned with a soft cotton cloth and sterling silver cleaner but avoid touching the gem/stone.

Gold Filled, wipe your jewelry with a clean soft cloth after each wear, polishing cloths designed for jewelry are nonabrasive.  Fill a small bowl with water and a drop of ammonia and dip a cloth or cotton swab in the liquid. Carefully clean hard-to-reach spots of the jewelry, then rinse with water and pat dry.

Gold Plated, items should only be professionally steam cleaned and should avoid rough or abrasive surfaces, as this will help avoid wearing away the plating.

 

Brass, if required, polishing is quick and simple using these natural ingredients:

1. Create a solution of water, vinegar, and salt. Mix 1 teaspoon of salt and 1 teaspoon of white vinegar into 1 cup of steaming hot water.

2. Dip a soft cloth or soft bristled toothbrush into the solution and apply the solution to the tarnished areas. 

3. Gently rub the tarnished brass with the cloth or toothbrush, continue rubbing until you notice the tarnished fading. Take extreme care when rubbing around the setting and stone.

4. Finish by drying the jewelry with a clean cloth.

 

PRIVACY POLICY

Tarin Thomas is committed to respecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We will not sell or disclose any information that identifies you to a third party at all.

In addition, when you place an order with Tarin Thomas, your personal information and credit card information are safe. From time to time we may send you an email updating you of our current happenings. If you do not wish to receive these emails, let us know and we'll remove you from our list.



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About

tarin thomas is based and handmade in New York City. our jewelry mixes masculine and feminine qualities while maintaining simplicity to make a statement - we are known for our semi-precious and precious gemstones and metal combinations for both men and women.

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