Order Confirmation / Shipment :
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system. If your items are in stock we will process the order and ship within 48 hours. Many of our styles are made to order and will take 5-10 days to produce and ship. We will send you tracking information within 24 hours of your order leaving our headquarters to the e-mail address your provide when checking out. If you have any concerns about this order please contact firstname.lastname@example.org.
Returns / Exchanges :
All items are subject to store credit and exchange until 7 days after the item is received by the customer. Items must be in their original, unworn condition and original packaging. Returns are subject to approval by tarin thomas within these 7 days. Please contact email@example.com to immediately address your request of exchange/return. If your item is eligible for return we will then issue you a return authorization code and shipping details. Discounted items are eligible for exchange or online store credit only. Custom pieces and shipping are not eligible for exchange, credit, nor return. In the event of a valid exchange/return, the customer is responsible for all shipping costs involved for returning the item.